Desk plan
1–5 computers
$175 / month
2 hours of remote support each month.
01 / Plans & prices
Count computers.
Know the monthly cost.
One plan for one office. Count each desktop and laptop; shared printers and the office router are included in the check-in.
Monthly support
Room plan
6–10 computers
$325 / month
4 hours of remote support each month.
Office plan
11–20 computers
$595 / month
8 hours of remote support each month.
Month to month. Remote hours reset each month and do not roll over. Additional remote time is $95/hour, billed in 15-minute increments after approval. Prices exclude applicable tax.
Included in every plan
- Weekly backup job checks and investigation of failed jobs.
- A monthly test-file restore and a short findings email.
- A monthly review of updates and device health.
- Support during Monday–Friday, 8am–5pm Central.
The work outside a plan
Computers, replacement parts, software licenses and backup storage subscriptions are separate. A new backup setup is scoped before you join. Setup projects, moves and onsite time are billed separately.
Work on servers, specialist industry systems or more than 20 computers needs a separate assessment.
One-time work
New desk. New office.
Same clear scope.
Computer setup
$180 / computer
Up to two hours for updates, one user account, email and one printer connection. Hardware, licenses and file migration are separate.
Office move
From $650 / move
Disconnect and reconnect up to five computers and one router at a ready-to-use office. Includes four hours onsite within 20 miles. Furniture transport, cabling and internet installation are excluded.
Onsite visit
$125 / hour
One-hour minimum, then 30-minute increments. Travel within 20 miles of Maple Crossing is included. Visits are scheduled after remote triage; no drop-in dispatch.
Before choosing a plan
Can we change plans as the office grows?
Yes. We count active computers together and agree on the new plan before the next monthly invoice. You can end monthly support with 30 days’ written notice.
Is the first conversation charged?
The initial 20-minute consultation is free. It is a conversation about your office, not a remote repair session. Any work follows a written scope and your approval.
Let’s count what needs care.
Bring a rough computer count. We’ll work out whether a monthly plan or a one-time visit fits.