A clear handoff.
A careful check.

From drop-off to pickup

1. Agree on a time.

   Start with a repair request. We agree on a drop-off time during shop hours. Bring your laptop and power adapter, or your desktop tower without its monitor or keyboard.

2. Check it together.

   We note the condition, the symptoms and any accessories. Back up readable files before drop-off if you can. Never put passwords in the request form; any access needed is discussed at the bench.

3. Read the estimate.

   The $45 diagnosis takes 1–2 business days. You get the findings, parts cost, labor and expected turnaround. We wait for your approval and credit the diagnosis toward an approved repair.

4. Try it before you leave.

   Most work takes 2–4 business days after approval with parts in stock. At pickup, we show you the repair and explain what we checked. We contact you if the expected date changes.