Sample rates, November 2026
Runs, routes and rates
Every price is by zone, counted from the depot on Tanner Row. A run with stops in two zones is priced by the farther one.
Same-day runs
- Document run, Zone 1
- $12
- Envelopes and folders up to 2 pounds.
- Document run, Zone 2
- $17
- Up to four miles from the depot.
- Document run, Zone 3
- $24
- Up to seven miles from the depot.
- Parcel run, Zone 1
- $16
- Up to 25 pounds, small enough for one rider's crate.
- Parcel run, Zone 2
- $22
- Up to 25 pounds.
- Parcel run, Zone 3
- $30
- Up to 25 pounds.
- Rush pickup
- $10 on top of the run
- We send the nearest free rider. Our sample window: picked up within 45 minutes.
Regular shop routes
- Twice-weekly route
- $40 a week
- One pickup and up to three drops, on two weekdays you choose, Zones 1 and 2.
- Weekday route
- $85 a week
- One pickup and up to three drops every weekday, Zones 1 and 2.
- Extra stop on a route
- $5 a stop
- Add a drop on any day, any zone.
Cargo-bike moves
- Cargo-bike move
- $55 an hour
- One rider and a cargo bike with a four-foot crate, up to 200 pounds, Zones 1 and 2. One-hour minimum.
- Second rider
- $40 an hour
- For two loads at once, or one that needs two people to carry.
How the delivery zones work
Zone 1 is downtown, within a mile and a half of the depot. Zone 2 reaches four miles out and takes in the river neighborhoods. Zone 3 reaches seven miles and the edge of town. Past Zone 3 we do not ride; ask us and we suggest someone who drives.
Not sure which zone an address is in? Put both addresses in the pickup request and we text you the price before anyone rides.
How booking a pickup works
Riders are out Monday to Friday, 8am to 6pm, and Saturday, 9am to 2pm. Book a same-day run by 2pm and we plan to deliver it by 6pm. Book later and it goes first thing the next riding day.
Those are the windows we plan for, not promises: traffic, weather and a flat tire happen. If a run is going to be late, the rider texts you before it is.
Before you book
What can't you carry?
Anything over 25 pounds on a regular run, anything over 200 pounds on a cargo-bike move, and anything alive, frozen or dangerous. Ask us when you are not sure.
Can someone else hand it over?
Yes. Put their name in the request and the rider asks for them at the door.
What if nobody is there to take it?
The rider calls you from the door. If we cannot leave it, it comes back to the depot and goes out again the next riding day at half the run price.
Book a run before 2pm.
Parcels start at $16 inside Zone 1.