With a mailbox plan
10 included / month
Additional package arrivals cost $2 each. Unused arrivals do not carry over.
At the counter / On your way
Packages can wait.
You have things to do.
We check in packages, send an email notice, and hold them inside until you can stop by during counter hours.
Receiving & holding
Without a mailbox plan
$5 / package
Arrange receiving at the counter before sending a package here.
After seven calendar days
$1 / day
Per package, starting on day eight. Arrival day counts as day one.
Each package may weigh up to 40 pounds and measure no more than 24 inches on its longest side. We cannot accept perishables, hazardous contents, or items needing refrigeration. Ask before ordering anything outside these limits.
Bring your photo ID for pickup. Packages are held for up to 30 days; contact the counter before that limit to arrange collection. We do not accept unarranged long-term storage.
December 2026 / Plan ahead
Before the holiday rush.
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Use the name on your agreement.
Include your assigned mailbox number on every order so we can match it when it arrives.
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Tell us about a bigger week.
Expecting more than ten packages or a large shipment? Check space and fees with us before ordering.
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Leave time for pickup.
Collect within seven calendar days. Holiday closures count toward holding time, so plan around the hours below.
Holiday counter hours
- December 24
- 9am–noon
- December 25
- Closed
- December 26
- 9am–1pm
Otherwise: Monday–Friday, 9am–6pm; Saturday, 9am–1pm; Sunday closed. We cannot promise an arrival date for a gift.
One more thing
Can someone else collect my package?
Add an authorized adult at the counter before their visit. They must bring their own photo ID. We do not release packages based only on a forwarded email notice.
Give the next delivery a place to land.
Start with a mailbox plan that suits the mail you receive.