01 / FAQ

Before we get started.

Answers about choosing the work, getting a site built and keeping it current.

02 / Questions

Finding the right starting point

Do you only work on old websites?

No. A newer site can still be hard to use or out of step with the business. I work on sites that need to be more useful, whatever their age.

Can you build a website from scratch?

Yes. Starter, Core and Full Site projects can be new builds or rebuilds. The amount of work determines which fits.

Can you improve what I have?

Yes. You may need a few page changes rather than a new site. I look for the smallest practical scope that solves the problem.

Do I need to be nearby?

No. I focus on small businesses, but you do not need to be in the same place to work with me.

Is a Site Review a website audit?

Yes. It looks at the site as a customer would use it. I check whether people can understand the business and take the next step on a phone. Technical checks cover accessibility, search structure and performance. The review identifies which fixes matter most.

What if I cannot tell what is wrong?

A Site Review can help you find out. I look for the things that make the website difficult for a customer to use.

What is the difference between a refresh, a redesign and a rebuild?

A refresh makes smaller changes to existing pages. A redesign changes how the pages look and work. A rebuild also addresses the underlying structure and technical setup. The name follows the work your site needs.

03 / Questions

Making the website

Will the site be custom or a template?

I shape the site around your business and what a customer needs to do. Even a Starter Site has its layout and wording built around those needs.

Can you write the words?

Yes. Writing is part of the work. Existing pages and your notes give us a starting point. Menus, service details and the questions customers ask help fill in the gaps.

Can you help with photographs?

Yes. I can help choose and arrange the photos, then crop and resize them for the site. If you need new photographs, I can work with your photographer or connect you with someone I have worked with before.

Do you offer SEO?

Yes. I make the pages clear for people and search engines to understand. I also run accessibility, SEO, performance and best-practices audits and share the scores. The aim is perfect Lighthouse results where the agreed scope and outside tools allow it.

Are SEO foundations included in a build?

Yes. The build includes descriptive page titles and headings. Pages answer customer questions and link to the next useful detail. Images are prepared to load quickly. Search rankings are not guaranteed.

Which platform will you use?

That depends on what the project needs. I choose a setup that keeps the site fast and manageable without adding work you do not need.

How long will the work take?

Timing depends on the scope and how much content is ready. A larger project needs more planning and review. We discuss that when we agree on the work.

What should I send first?

Send your website address if you have one. Tell me what feels wrong or what has changed. Describe what a customer should be able to do on the site.

04 / Questions

Cost and payment

What does a website cost?

A Site Review starts at $150. Starter Sites start at $1,000, Core Sites at $1,750 and Full Site projects at $3,000+. Optional Site Care starts at $75 per month. One-off updates start at $75. We agree on the scope before work begins.

How do I pay?

Website projects are invoiced 50% at the start and 50% on completion. The invoice arrives by email with a secure link for payment by card or bank transfer. Site Reviews and one-off updates are invoiced in full when the work is scoped and agreed.

05 / Questions

After the site is built

Can I make my own updates?

Yes, editing access can be part of the plan. If you would rather send changes to me, we can arrange that instead.

Can you keep the website current?

Yes. Site Care covers ongoing changes such as new hours, menu edits and photo swaps. It can also include small fixes and form and link checks. Simple hosting support is available for small sites. The plan can include improvements to search content as the business changes.

Can you help with my Google Business Profile?

Yes. I can help keep the profile’s business details consistent with the website. Some changes will need your approval or verification.