01 / Site Review
A Site Review looks at your website as a customer would. You get written notes on what works, what makes the site hard to use and which fixes to start with.
Can someone tell whether you do what they need?
Can they find a way to get in touch when they’re ready?
Use the notes to choose a useful scope of work.
02 / What we check
Can someone tell what you offer and where you work? We check the page order, current details and the photos or reviews that help someone decide.
We follow the route to a call, booking or order. We check for unanswered questions, buried links and details that differ from your Google Business Profile.
We check the phone layout and keyboard access. We also look at forms, image sizes, speed and search information, using Lighthouse to help identify technical problems.
03 / Illustrative review example
Illustrative note / Contact path
Imagine a service page that explains an appointment but leaves the booking link in the footer. On a phone, a customer has to scroll past unrelated information to find it.
Suggested first fix: add a clearly labelled “Book an appointment” link just after the service details.
Point to the place where a customer has to work too hard.
Connect the problem to what someone came to do.
Give you a next step you can discuss or put into practice.
04 / Before you send
No. Tell us what you want the website to help customers do. The review is there to find what gets in their way.
Yes. An existing site can be reviewed whether it needs a few changes or a rebuild.
You get a fix list and a suggested scope. We can discuss a focused update or a rebuild based on what the site needs.
Site Reviews start at $150. Once the scope is agreed, the review is invoiced in full by email.
