01 / Dog groomers
Make the groom easy to plan from drop-off to pickup.
An owner needs to choose a bath, haircut or nail trim and make room for the appointment. Put prices by dog size beside the included work, then explain the first visit and when their dog will be ready.
Put the groom and price beside the dog’s size
Define size groups by weight and show starting prices for baths, full haircuts and nail trims. Explain what each includes and how coat length, density or the requested cut can change the price. Give a usual time range for each service and explain when the total is agreed after seeing the dog.
Walk through the first drop-off and pickup
Explain what to bring and how much time to allow for the opening conversation. Describe meeting the groomer, discussing the cut and agreeing on a pickup window. Say whether the owner leaves or stays for a short nail appointment, how a ready message arrives and when pickup must happen before closing.
02 / The Work
See the customer’s next step.
