01 / Estimate visits
Explain what happens at a painting estimate visit
A homeowner can name the rooms they want painted without knowing how the job is priced or prepared. Use the estimate page to explain the visit, the written proposal and the decisions you will make together.
Walk through the estimate visit
Describe meeting the homeowner and looking at the rooms or exterior together. Explain that you discuss the surfaces, their condition and what the customer wants to change. Say whether someone needs to be present and give the time you usually ask them to allow. Make any visit charge clear before the request.
Ask for the area to be painted and the property’s location, using familiar choices such as walls, trim or the outside of the house. Leave room for someone who is unsure. Explain how you agree on the visit time and whether photographs help you prepare. Sending a request should have a clear next step.
Show what the written estimate covers
Name the details a homeowner receives in writing: rooms or surfaces, preparation, paint and finish, included work and the total price. Explain how you separate optional work, such as adding ceilings or doors. Say how the estimate arrives and when you agree on its delivery date.
Describe how a customer asks questions or requests a change before accepting. If a surface needs work outside the original scope, explain how you discuss that and agree on a revised price. Keep the estimate visit separate from approval to start painting. Someone should understand what they are agreeing to at each step.
Put color help beside prep and cleanup
Explain what color help means in your service. Say whether you discuss existing furnishings, bring swatches or arrange sample patches, and whether that help is included in the estimate. Describe when the final color and finish need to be chosen. Leave space for someone who wants help deciding.
Set out who moves furniture, takes down wall decorations and clears access before work starts. Explain the protection and surface preparation included in your price. Describe daily tidying and the cleanup at the end, including what the homeowner checks with you. These details belong beside the painting work because they affect how the household prepares.
Explain the exterior season and start date
Give the months when you usually schedule exterior work, using your own working season. Explain how weather and surface conditions can change a proposed start. If interior work continues through other months, say so without implying that every requested date is available.
Describe when you discuss a likely start window and how the agreed date is confirmed. Ask customers to mention any event or deadline when requesting the estimate. Explain how they hear about a weather delay and how you arrange the next update. Keep current scheduling notes beside the request, replacing old seasonal notices when the plan changes.
04 / The Work
See the customer’s next step.
