01 / Florists
Help someone choose the right flowers.
Someone choosing flowers may have a person in mind before a particular bouquet. Show the choices, explain what each includes and make it easy to ask about a date.
Show what goes into an arrangement
Give bouquets and vase arrangements their own descriptions, with a price beside each. Explain how seasonal flowers affect the choice. Show photographs that help someone picture the size and style, and say whether a vase is included.
Make the day part of the request
Explain pickup and delivery before someone starts an inquiry. Ask about the occasion, budget and day the flowers are needed. Say how you confirm availability and the full price so a request is not mistaken for an agreed order.
02 / The Work
See the customer’s next step.
