01 / Honey farms
Show which harvest is on the shelf.
A customer returning for a favorite jar needs to know which harvests are still available. Put the current shelf list beside shop hours and explain how an order is set aside for pickup.
Give each harvest its own place
List honey by harvest, with flavor notes, jar sizes and prices. Mark a sold-out harvest where customers expect to find it and say when you expect the next one. Keep shop days and hours nearby, including seasonal changes, so someone can plan a trip around the current selection.
Explain pickups and visits to the hives
Ask for items, quantities and a preferred pickup day, then explain how stock and the pickup time are confirmed. Give hive tours their own season, length, price and age or group limits. Say how to arrange a visit and hear about weather changes, keeping tour availability separate from shop hours.
02 / The Work
See the customer’s next step.
