01 / Tree services
Put the whole workday in the picture.
A homeowner needs to know what the crew will do and what the yard will look like afterward. Explain the estimate visit, the agreed work and the arrangements for the day before asking them to schedule it.
Start with the services and a free estimate
Describe pruning, tree removal, stump grinding and storm cleanup separately. Explain the free on-site estimate and the written scope and price that follow. State that the crew is insured when that is accurate, with a way to request proof. Give storm calls their working hours and explain how a visit is scheduled.
Explain the day from arrival to cleanup
Describe how the arrival window, equipment access and parking are agreed. Say how customers learn what to move before the crew comes and when to expect noise. Explain which branches, logs and stump chips are hauled away or left as agreed. Include the final walk-through and how weather changes are communicated before a new date is set.
02 / The Work
See the customer’s next step.
